Warranty, exchange & returns

Under Ukrainian consumer-protection law you may return or exchange an undamaged item within 14 days of receiving it.

Conditions: unworn, with its original appearance, tags and packaging intact.

Write to us within 3 days of delivery and attach photos. We send a replacement or refund in full, shipping included.

Call +38 (096) 710-81-81 or email stilllady.com.ua@gmail.com with your order number.

Refunds are issued within 3 banking days of the parcel reaching us.

Take pieces off before showering, sport and sleep. Keep them away from perfume, creams and chlorinated water — those damage plating fastest.

Store them separately, in a pouch or box.